SYSTEM.SUPPORT_NODE

Support

We help with setup, licensing, and technical issues. Describe the problem and we will respond in priority order.

System Uptime

Support nodes operate 24/7. Average response time for standard queries is 15 minutes.

Priority Queue

Pro Core and Enterprise level nodes automatically receive elevated routing priority.

Secure Channel

All communications are secured with end-to-end encryption. No logs are stored on intermediate servers.

Direct Uplink

support@reptilicus.net